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KEY 6:  Kaizen of Operations
We optimise the operations within our area, in order to become able to perform all activities in a better, faster and cheaper way.
The situation
Many of our processes are so "normal" we already perform them partly mechanically. Here, such process steps often have slipped in which in the meantime have become needless, or such steps that may be performed in a better way.
The solution
We write down our processes with all their details, namely all production steps – even if these appear to us quite unimportant. In doing so, we develop a better eye for both waste and value-adding work.
The benefit
As we closely observe our processes, we now are able to classify all activities as added value and waste, and we recognise possible potentials for improvement. This results in a smaller number of more elaborate production steps per process, and thus fewer sources of defects in every single production step, too.
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Picture: © S. Hofschlaeger / Pixelio
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